Shipping policy

We aim to dispatch all orders within 1 working day of order confirmation. This is subject to stock availability and we will inform you as soon as possible in the unlikely event that any of your items are unavailable.

We are unable to redirect orders once they have been dispatched to you, so please ensure that all delivery details are correct.

Shipping

We aim to dispatch all orders within 1 working day of processing your order.

Delivery times are subject to the destination country, see further information below.

Rep of Ireland


Estimated delivery time is next working day from the date of dispatch. Orders placed after 2pm will arrive on the second working day after dispatch. Your parcel may require a signature on receipt, depending on the weight of your order.

Northern Ireland & UK

Estimated delivery time is 2 working days. Orders placed after 2pm may arrive a day later than this.

Please note Customs Duty will apply if the value of the goods is over £135 in the uk

Europe

Estimated delivery time is 3-5 working days from the date of dispatch. Orders placed after 2pm may arrive a day later than this.


US

Estimated delivery time is 4-5 working days from the date of dispatch. Orders placed after 2pm may arrive a day later than this.


Canada

Estimated delivery time is 5-7 working days from the date of dispatch. Orders placed after 2pm may arrive a day later than this.


Worldwide

Estimated delivery time varies between 5 working days from the date of dispatch. Orders placed after 2pm may arrive a day later than this.

Customs & Duties

For deliveries outside of the EU please note that customs charges or import duties may be charged when your order arrives in your country. These charges will be payable by you. THEYA Healthcare has no control over these costs and cannot advise on information relating to specific charges. Please note that occasionally the customs agencies within your country perform security inspections on shipments, which can lead to delays of between 2 – 4 weeks. Unfortunately Theya Healthcare cannot control courier delays. If your package is urgent we suggest expedited shipping.