Refund policy

 

Returns, Exchanges & Refunds

Theya Healthcare has taken every care to produce high quality products that we hope you will be happy with. For health and hygiene reasons underwear is exempt from normal distance selling rules and as such cannot be returned unless faulty.
We do not offer a refund or exchange on briefs but if you are not completely satisfied with your THEYA Healthcare bra please contact us to discuss the circumstances.

Faulty goods

If you consider the items are faulty, please send us a message via our Contact Us page before returning any goods to us. In your message state your name, order number and the error or fault. If Theya Healthcare agrees that the item is faulty we will either send you a prepaid returns label or ask you to send the items back to us and then refund to you the cost of the return postage. Replacement items will then be dispatched free of charge.

Support

If you are in need of any help or require more information about a product, you can contact us at info@theyahealthcare.com. We are available Monday-Friday between the hours of 9am-5pm. (Dublin time)